US Continental Shipping
Shipping is via USPS.
Shipping by express mail (1 to 2 day delivery) is available upon request at the customer’s expense.
Free shipping is not available for express mail orders.
- Shipping is free for regular shipping orders over $100.00.
- Free shipping is not available for items not listed on the website.
- Orders less than $100.00 will be charged $10.95 or less in most cases.
- No probiotic shipsments on Thursdays or Friday to avoid overheating on the weekends.
USPS Shipping Delays
Orders are shipped within 1 to 2 days Monday through Friday. Shipments go out in the mornings only. USPS generally delivers on time however, we cannot guarantee USPS estimated delivery dates.
We will provide you with a tracking number for your convenience. We will help you track the order if it is delayed by filing a claim with USPS. USPS requires a 7-day delay from the shipment date to file a claim.
There will be no refunds for delayed shipments.
If USPS declares the package lost, we will refund or replace your order at no cost.
Shipping outside the US is availabe at the customer's expense. Please contact us by email email@example.com or phone 240-221-1986 for more information. We will need to know which items you want to order, your name and shipping address in order to provide you with an estimate of shipping costs.